Shipping Policy

Effective Date: 01-Jun-2025

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays are processed on the next working day.

Shipping Time

Estimated delivery:

  • Metro Cities: 2–5 business days
  • Other Locations: 4–8 business days
  • Remote Areas: Up to 10 business days

Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Promotional free shipping offers may be available from time to time.

Order Tracking

Tracking details will be shared via email or SMS once the order has been dispatched.

Failed Deliveries

If delivery fails due to:

  • Incorrect address
  • Customer unavailable
  • Refusal to accept delivery

Additional shipping charges may apply for re-dispatch.

Damaged Packages

If the package appears tampered with or damaged, customers are advised to refuse delivery and contact us immediately.